Shipping policy

Last updated: 2026-05-15
This policy applies to all orders placed on the TEAWITHRUMI website, operated by ComfortNest Furniture LLC.
  1. Processing Time
    All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
  2. Shipping Time & Cost
    • Standard Shipping (US Domestic): 5–7 business days. Free on orders over $75; otherwise, $4.99 flat rate.
    • Expedited Shipping (US Domestic): 2–3 business days. Cost: $12.99 flat rate.
    • We currently only ship to addresses within the United States. International shipping is not available at this time.
  3. Order Tracking
    Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. Please allow 24 hours for tracking information to update.
  4. Shipping Address
    It is your responsibility to provide a complete and accurate shipping address. We are not liable for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.
  5. Delivery Issues
    If your package is marked as delivered but you have not received it, please contact us at service@teawithrumi.com within 7 days of the delivery date. We will work with the carrier to resolve the issue, but we are not responsible for lost or stolen packages after delivery confirmation.