Shipping policy
Last updated: 2026-05-15
This policy applies to all orders placed on the TEAWITHRUMI website, operated by ComfortNest Furniture LLC.
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Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Time & Cost
- Standard Shipping (US Domestic): 5–7 business days. Free on orders over $75; otherwise, $4.99 flat rate.
- Expedited Shipping (US Domestic): 2–3 business days. Cost: $12.99 flat rate.
- We currently only ship to addresses within the United States. International shipping is not available at this time.
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Order Tracking Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. Please allow 24 hours for tracking information to update.
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Shipping Address It is your responsibility to provide a complete and accurate shipping address. We are not liable for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.
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Delivery Issues If your package is marked as delivered but you have not received it, please contact us at service@teawithrumi.com within 7 days of the delivery date. We will work with the carrier to resolve the issue, but we are not responsible for lost or stolen packages after delivery confirmation.